COURSE DESCRIPTION: If you just read the headlines you’d think employers can’t fire people without getting sued, that greedy attorneys and “entitlement minded” employees have supervisors held hostage. But if you read the details behind most lawsuits, you’d see most of them could have been avoided if supervisors had said and done the right things.
This course will discuss in depth three key principles that supervisors must understand to prevent lawsuits that arise from employee terminations:
#1 Be Consistent. Learn the three most common ways that supervisor inconsistency leads to costly lawsuits. Our speaker will also explore a critical paradox – Why it’s better to be consistently wrong than to be inconsistently right.
#2 Document, document, document! You’ve heard a thousand times before that you need to document every interaction with a problem employee. But do your supervisors know the most common documents that companies fail to produce? And do they know which documents plaintiff’s lawyers pounce on to get traction for their cases?
Our speaker will reveal how supervisors can use documentation to protect their companies.
#3 You’re a boss, not just an employee. Many supervisors fraternize with subordinates and try to be “one of the gang.” They may even tell an occasional “dumb blonde” joke or make a stray comment about “old timers.” In many environments, harmless banter can be good for morale and team building. But at what point does a supervisor cross the line? At what point does harmless banter become evidence of bias in a legal case? Attend this session to find out where that line is.
Participants in this session will also learn:
-
The two questions supervisors can ask to reveal an employee’s true motivations.
-
How to discipline and fire for “attitude.”
-
When making an exception is a good idea.
-
How to think like an “outsider” thinks.
-
How to manage your mouth – What to say and what not to say!
-
How supervisors got tripped up in dozens of real legal cases
-
How to navigate of series of “situational management” hypotheticals.
ABOUT THE SPEAKER: Hunter Lott has trained over 100,000 supervisors on management, leadership and HR compliance. He has helped over 700 companies update their employee handbook and implements practical policies for harmony, productivity and staying out of court. He is the author of the book Please Sue Me-The Guide to Safe Hiring and Firing Practices for the Frontline Manager with a Short Attention Span. Hunter can be reached at Alliance Training and Consulting, Inc.
HRCI CERTIFICATION: This program has been approved for 1.0 recertification credit hour toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage.
MONEY-BACK GUARANTEE: We’re so confident you’ll get what you want out of this conference that we’ll refund your full fee if you’re not satisfied. It’s risk-free.
